Using the Web Widget
With the Web Widget, you can add customer support features from Zendesk Guide, Support, Talk, and Chat to your website or Help Center, so that your customers can get immediate help from a single interface, in whatever form they like best.
Configuring Web Widget components
Before you add the Web Widget to your website or Help Center, you need to decide which components you want to include in the Web Widget and then turn them on. For some components, you might need to go a step further and configure additional settings. You must be an administrator to configure components in Web Widget.
Adding the Web Widget to a website
The Web Widget can be added to any page of your website or to your Help Center.
Customizing the appearance of the Web Widget
You can modify the appearance of some or all of the following widget elements to match the look and feel of your company’s website.
Removing the Web Widget from your website
You can remove individual instances of your widget by deleting the code from the web page or Help Center. You can turn off all instances of the widget by disabling it in Zendesk Support.